PRIVACY POLICY
Last updated April 01,2024
Always There Home Care of Susquehanna Valley values your privacy. This privacy Notice for Always There Home Care of Susquehanna Valley (doing business as Always There at Home Care), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
DISCLAIMER
The information you may access via our website is provided for informational purposes only, on an “as is, as available” basis, and should not be used as a substitute for the advice of an appropriately qualified and licensed physician or other health care provider. Your use of our website is at your sole risk, and we do not make any warranties, either express or implied, concerning the content of the Website, including the accuracy, completeness, reliability, or suitability of the Website.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the choices you make, and the features you use.
Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive information, when necessary, with your consent or as otherwise permitted by applicable law.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.alwaystherepa.com/contact, or by contacting us directly. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the request for Services, the choices you make and the features you use. The personal information we collect may include the following:
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
From the moment you provide information to us, we begin using this information to evaluate your specific care needs. In particular, we use information to: (i) create a baseline assessment that will help us identify your needs and understand how we can help address your needs; (ii) develop a Custom Care Plan that includes detailed recommendations regarding which services would be most beneficial to you; (iii) match you with the caregiver who is best suited to implement care; and (iv) manage the care services you receive, as well as the invoicing process for such services.
In addition, the following circumstances are some ways in which we may use your information:
3. WHEN AND WITH WHOME DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information, as necessary with third-party vendors and service providers who provide us with various business services or administer activities on our behalf or their own behalf (including, without limitation, Website maintenance, payment processing, and information technology services). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. If you provide your consent to receiving marketing or promotional content from us through text, this consent will not transfer to any third parties. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. If you provide your consent to receiving text-based marketing or promotional content from us, your consent will not transfer to any third parties. Additionally, we share aggregated information with our third-party service providers as well as with potential investors, advertisers, and subscribers so they can better understand and/or market to our audience. We may also disclose your personal information: in circumstances where we, in good faith, believe such disclosure is appropriate to comply with the law, a court order, or a subpoena; to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Websites; other agreements; or to protect our or someone else’s rights, property, or safety.
We may also need to share your personal information in the following situations:
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in the Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under the age of 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such a minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at [email protected].
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state residence.
Withdrawing your consent: if we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at [email protected].
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will if affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operation systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
9. MESSAGING
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy notice from time to time. The updated version will be indicated by and updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Always There Home Care of Susquehanna Valley
924 Colonial Ave.
Ste 311
York, PA 17403
United States
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstance by applicable law. To request to review, update, or delete your personal information, please visit:
https://www.alwaystherepa.com/contact.html
Last updated April 01,2024
Always There Home Care of Susquehanna Valley values your privacy. This privacy Notice for Always There Home Care of Susquehanna Valley (doing business as Always There at Home Care), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website at https://www.alwaystherepa.com/, or any website of ours that links to this Privacy Notice
- Use In Home Care Services.
- Engage with us in other related ways, including marketing, or events.
DISCLAIMER
The information you may access via our website is provided for informational purposes only, on an “as is, as available” basis, and should not be used as a substitute for the advice of an appropriately qualified and licensed physician or other health care provider. Your use of our website is at your sole risk, and we do not make any warranties, either express or implied, concerning the content of the Website, including the accuracy, completeness, reliability, or suitability of the Website.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the choices you make, and the features you use.
Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive information, when necessary, with your consent or as otherwise permitted by applicable law.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.alwaystherepa.com/contact, or by contacting us directly. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- MESSAGING
- DO WE MAKE UPDATES TO THIS POLICY?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the request for Services, the choices you make and the features you use. The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Mailing address
- Contact preferences.
- Health data
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
From the moment you provide information to us, we begin using this information to evaluate your specific care needs. In particular, we use information to: (i) create a baseline assessment that will help us identify your needs and understand how we can help address your needs; (ii) develop a Custom Care Plan that includes detailed recommendations regarding which services would be most beneficial to you; (iii) match you with the caregiver who is best suited to implement care; and (iv) manage the care services you receive, as well as the invoicing process for such services.
In addition, the following circumstances are some ways in which we may use your information:
- to provide the information, products, and services you request.
- for security, credit or fraud prevention purposes.
- to provide you with effective customer service.
- to provide you with a personalized experience when you use our website.
- to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us)
- to contact you with information and notices related to your use of our website.
- to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us).
- to better understand your needs and interests.
- to improve the content, functionality, and usability of the Website.
- to improve our products and services.
- to market to you and similar audiences.
- to improve our marketing and promotional efforts; and
- for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us.
3. WHEN AND WITH WHOME DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information, as necessary with third-party vendors and service providers who provide us with various business services or administer activities on our behalf or their own behalf (including, without limitation, Website maintenance, payment processing, and information technology services). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. If you provide your consent to receiving marketing or promotional content from us through text, this consent will not transfer to any third parties. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. If you provide your consent to receiving text-based marketing or promotional content from us, your consent will not transfer to any third parties. Additionally, we share aggregated information with our third-party service providers as well as with potential investors, advertisers, and subscribers so they can better understand and/or market to our audience. We may also disclose your personal information: in circumstances where we, in good faith, believe such disclosure is appropriate to comply with the law, a court order, or a subpoena; to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Websites; other agreements; or to protect our or someone else’s rights, property, or safety.
We may also need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of , any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in the Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under the age of 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such a minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at [email protected].
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state residence.
Withdrawing your consent: if we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at [email protected].
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will if affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operation systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
9. MESSAGING
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy notice from time to time. The updated version will be indicated by and updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Always There Home Care of Susquehanna Valley
924 Colonial Ave.
Ste 311
York, PA 17403
United States
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstance by applicable law. To request to review, update, or delete your personal information, please visit:
https://www.alwaystherepa.com/contact.html